Referral Form
Referral Form

Where Care Meets Comfort

Our hospital guest house is a safe, supportive and affordable lodging program for patients of all ages, families and caregivers. Our supportive environment encourages rest, recovery and respite while patients receive medical care far from home. 

 HavenHouse St. Louis exists because we want to empower every patient and their families to focus on their health and well-being by providing services and support when it is needed most.

The Referral Process

We are proud to offer accomodations to patients, families and caregivers when travelling to St. Louis for medical reasons.

All referrals must be completed and submitted by an authorized representative from the St. Louis-based medical facility.

HavenHouse St. Louis books reservations by referral only. 

Qualifications

After your referral is received our reservations team will verify availability for the requested dates and all other qualifying criteria – including our Safe Environment Eligibilty Qualification (SEEQ) screening on all adult guests.

See Guest Policies
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CHECK-IN

By Appointment Only

CHECK-OUT

Before 11am – See Staff

Getting Here

Our address: 3450 Park Avenue St. Louis, MO 63104

When you arrive, use the front parking lot – a luggage cart is available, upon check-in.

Doorbells are located at both front doors, shown in the image with a red bell icon.

Front and rear lots are available for guest parking, wheelchair accessible ramp is in the front lot.

 

Checking In

  • Valid Photo IDs are required for all guests 18 years and older.
  • All reservations must have a valid credit card on file.
  • Review our Guest Guidelines and policies, along with an orientation and tour of the house.
  • Cancellations after 10am of your arrival day will be charged the nightly room rate.
  • Anyone unapproved or disqualified for lodging under the SEEQ guidelines will be turned away.
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We have everything you need for a comfortable stay at HavenHouse St. Louis

Laundry Facilities

Breakfast + Dinner Daily

Hospital Shuttle

24/7 Staff Onsite

Where Care Meets Comfort

HavenHouse St. Louis offers 10 guest rooms and 2 spacious two-bedroom apartments. We also offer a day room available for 3 hours to rest, recover and recharge between appointments. 

Guest Information Sheet

Hospital Shuttle

Our Complimentary Shuttle services select medical facilities: Barnes-Jewish Hospital, St. Louis Children’s Hospital, Center for Advanced Medicine, Washington University Physicians, Shriners Children’s, SSM Cardinal Glennon Children’s Hospital and SSM St. Louis University Hospital and Siteman Cancer Center: Gary C. Werth’s Building.

Day Room

The Evelyn Hart Day Room is dedicated to providing a place to recharge, relax and refresh between appointments – this single occupancy space has a private bathroom an a single bed.

Booking slots are available 9am to 12pm and 2pm to 5pm, daily.  reservation fee, self-pay only

Guests of the day room are welcome to use the laundry facilities and have access to a full kitchen.

Referred day room guests must meet all of the same requirements as overnight guests including the Safe Environment Eligibility Qualification(SEEQ) guidelines and travelling 50 or more miles to St. Louis for medical reasons.

We do not allow overnight guests in this room.

Day Room Referral Form

Medical Center Maps

The Evelyn Hart Day Room is dedicated to providing a place to recharge, relax and refresh between appointments – this single occupancy space has a private bathroom an a single bed.

Booking slots are available 9am to 12pm and 2pm to 5pm, daily.  reservation fee, self-pay only

Guests of the day room are welcome to use the laundry facilities and have access to a full kitchen.

Referred day room guests must meet all of the same requirements as overnight guests including the Safe Environment Eligibility Qualification(SEEQ) guidelines and travelling 50 or more miles to St. Louis for medical reasons.

We do not allow overnight guests in this room.

Day Room Referral Form

Guest Policies

The Evelyn Hart Day Room is dedicated to providing a place to recharge, relax and refresh between appointments – this single occupancy space has a private bathroom an a single bed.

Booking slots are available 9am to 12pm and 2pm to 5pm, daily.  reservation fee, self-pay only

Guests of the day room are welcome to use the laundry facilities and have access to a full kitchen.

Referred day room guests must meet all of the same requirements as overnight guests including the Safe Environment Eligibility Qualification(SEEQ) guidelines and travelling 50 or more miles to St. Louis for medical reasons.

We do not allow overnight guests in this room.

Day Room Referral Form

Referral forms must be submitted by a social worker or the patient’s physician’s office. Referrals completed by patients or their families will not be accepted. All guests staying at HavenHouse St. Louis, including patients, family members, and caregivers, are subject to the

Safe Environment Eligibility Qualification (SEEQ) Guidelines.

Referral Form